General FAQ
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  • Q: What is your minimum order quantity (MOQ)?

    For stock items, MOQ is 1,000 meters per color per style. For customized products or special specifications, MOQ is negotiable, typically 3,000–5,000 meters. Sample orders have no MOQ requirement.

  • Q: How long does sampling take? Is there a sample charge?

    Regular samples are ready in 5–12 days. The first sample is free of charge (shipping fee collect). For multiple revisions or special development, a small sampling fee may apply, which is refundable upon formal order placement.

  • Q: What is the lead time for bulk orders?

    Regular bulk orders are delivered within 15–25 days after order confirmation. Rush orders are negotiable, with a minimum of 15 days. Lead time depends on order quantity and availability of yarn/greige fabric.

  • Q: What payment terms do you accept?

    Our standard terms are T/T (30% deposit, 70% against copy of B/L). L/C at sight is also acceptable (subject to bank confirmation). First-time customers are generally required to pay a deposit.

  • Q: Which countries/regions do you export to?

    We currently export to 20+ countries and regions, including Southeast Asia (Vietnam, Bangladesh, Indonesia), South Asia (India, Pakistan), the Middle East (UAE, Saudi Arabia), Europe (Italy, Poland, Russia), and North America (USA, Canada).

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